Founded in 2012, Pier Recruitment is a bespoke recruitment agency designed to bring service back into the industry – something, they say, that has sadly been neglected in recent years. Their current head office is in Palmeira Square, Brighton, with idyllic views of the Square on one side and the bustling Brighton promenade on the other.

In four years, the team has expanded from two to fifteen, and with two branches under their belt there is no sign that this expansion is slowing down.

Pier is not a company to rest on their laurels and are very excited about their new branch opening on the 27th June. The new office is located in the slightly less picturesque setting of the Crawley Business Centre on Stephenson Way, but is only a stone’s throw from Three Bridges Station and the M23 motorway. In such a central and easy-to-reach location, the new branch is an ideal base for Pier to continue servicing their ever-expanding list of loyal clients and candidates from all across Sussex and South London.

The high demand for Pier’s services has enabled them to expand, allowing them to register more and more candidates, resulting in more and more jobs being filled. They fill approximately 80% of vacancies brought to them, when the industry average is just 33%. There is no doubt that opening a new branch in Crawley will bring with it a set of new challenges for Pier, but they have excelled in Brighton and are sure to continue doing so as they spread their wings. It seems that this local and friendly agency will be the breath of fresh air that Crawley is missing.

Pier is proud to employ the industry’s most friendly, motivated and dedicated individuals who are clearly passionate about what they do. As proud winners of the 2015 Perkbox Happy Teams Competition, the Managers believe that staff happiness is of the utmost importance when it comes to being an effective, efficient and accomplished business as every single member of the team feels responsible for the continued success of the company.

Marketing Executive Emma Jones explains what it’s like to be part of the “happiest team in Sussex”. “I have never worked anywhere quite like Pier. Our Director and Founder, Katie Gibson, always ensures the team is happy, by designing and organising staff incentives, fun events and rewards. For example, last year our team was treated to a trip to Ibiza, an incentive arranged by Katie rewarding everyone for reaching their targets. There is no doubt the team’s success is down to Katie’s leadership, as she leads at all times by example. You never see her without a smile on her face or something positive to say. She is a fantastic boss and role model – something obviously proven by her unrivalled ability to grow and retain the team”.

The founders of Pier Recruitment believe that in recent times their Industry has become too sales driven. The large corporate agencies are more interested in how many candidates are on the books, the numbers of jobs Consultants are working on and how many CVs have been sent to a client, rather than focusing on what actually matters – SERVICE. It is the core of Pier’s ethos to provide 100% customer service to all of their candidates and clients, ensuring that they aren’t labelled as just another recruitment agency but appreciated as a dedicated group of young professionals who will deliver the service all clients deserve. Such commitment has clearly struck a chord with everyone they work with. This is not only underlined by their evident success, but also by numerous testimonials and fantastic reviews across the board. Examples of these can be found on Facebook, Google+ and Pier’s new website.

In order for Pier to provide a first-class service, they make sure they put in time and effort to understand exactly what the client or job-seeker require.

If you are a job-seeker, Pier make your career their priority, taking an interest in what you really want to do and how you want to progress. They understand that people sometimes need change, a chance to grow and develop, and occasionally move into a completely different industry sector. Whether it’s a permanent, temporary or contract position you are looking for – Pier will find it for you.

The team also make it a priority to understand their clients’ business, their working environment and their core values. They are committed to ensuring their client can grow their business by retaining employees and being attractive to new recruits.

In addition, and l am not quite sure where they find the time, but they work hard for local charities. Along with this publication, they have chosen the Rockinghorse Children’s Charity as the recipient of their fundraising and recently hosted a Bingo night where they raised £1,500 in just a few hours.

Pier is growing fast and with their new office, new website and hardworking social media platforms, they are a force to be reckoned with.


If you wish to contact Pier Recruitment, please email: or call 01273 874154 (Brighton) or 01293 223800 (Crawley).

Crawley Address:
Pier Recruitment
Crawley Business Centre, Stephenson Way
Three Bridges, Crawley, West Sussex RH10 1TN

Brighton Address:
Pier Recruitment
Intergen House, 65-67 Western Road,
Hove, East Sussex BN3 2JQ

Facebook: Pier Recruitment
Twitter: @PierRecruitment
Instagram: pier_recruitment
LinkedIn: Pier Recruitment

Click here to read the complete article in the Sussex magazine